Guest information

Guest information

At Krugerpark, we take great pride in ensuring that all of your needs of met.

If you have specific dining or dietary needs, medical queries or questions about your comfort and safety, we’re happy to answer them.

What makes us special

  • Our position means our closest neighbors are animals that freely roam.
  • We are eco-conscious
  • We offer luxurious lodges including a spa, swimming pool and restaurant. Our location gives guests magnificent views of the mountains. It’s a unique spot for a sundowner cocktail.
  • Our proximity to many attractions, makes us an ideal base from which to explore the area.
  • Mountain biking and walking trails leave directly from the lodge.
  • Our convenient, central location makes us the ideal place to start or end an African safari
  • A curated selection of custom safaris, tours and activities sets us apart from other lodges.

Room information

  • Rates are per room per night and inclusive of VAT.
  • No children under the age of 6 years.
  • 7 Rooms can be connected as family rooms.
  • Rooms have extra length king beds.
  • Laptop size electronic safes.
  • All rooms and public areas are non-smoking. Guests can smoke in front of their rooms on the patio only.
  • Check out time is 11h00 check in time is 14h00.

Meal information

  • Breakfast is included in the room rate.
  • Lunch and dinner platters available.
  • No self-catering

Cancellation Policy

  • Provisional bookings will be held for a maximum of 14 days.
  • No notification will be sent upon cancellation.
  • A 50% deposit is required within 5 days to confirm a booking (for bookings longer then one night)
  • A 100% deposit is required within 5 days to confirm a booking for one night.
  • Special promotions/discounts require a 100% non refundable deposit.
  • The balance is required within 42 days prior to arrival.
  • Failure to pay the balance will result in a cancellation and full refund of your deposit.
  • Free cancellation is available 42 days prior to arrival upon which you will receive a full refund of your deposit, after that a 100% cancellation fee will apply.
  • At the lodge we accept cash, VISA and MasterCard (no foreign currency).

Other important information

  • No pets allowed.
  • No motorcycles allowed on the estate.
  • All tariffs quoted are subject to change, without prior notice. However, rates quoted for confirmed bookings will be honoured.
  • Rates exclude all beverages, gratuities, laundry, lunch, dinner and all extra activities.
  • We have access to 24 hour emergency medical support should it be required.
  • Krugerpark is located in a low-risk malaria area. We recommend that guests take prophylactics and suggest you consult your doctor before travelling.

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